Our Work/Paid Search
Reducing Customer Acquisition Cost by 47% Year over Year
Services
Paid Search
Industry
Energy Sector
As a retail supplier of electricity and natural gas, AEP Energy buys bulk energy from the source and sells it directly to consumers at a competitive rate. AEP Energy serves homeowners, small businesses, and commercial and industrial customers.
The Red Olive team was challenged with reducing the cost per acquisition while scaling enrollment volume. With fluctuating energy rates in the market, a dynamic advertising plan was created to capitalize on areas with favorable rates or offers.
In order to achieve exceptional results, different approaches must be approached.
01 Paid Search
Red Olive and AEP Energy developed a strategic paid search campaign that leverages monthly price savings by zip code for each utility. In markets where AEP Energy offered a rate savings, the digital investment was appropriated to maximize performance.
02 Paid Social
AEP Energy expanded their reach into creating sign ups through paid social. Targeted customer segments were developed that aligned with high energy users.
03 Conversion Rate Optimization
The enrollment process was streamlined by consolidating the user journey and pulling out actionable content at the forefront of our experience. This increased users starting the enrollment process giving AEP Energy more opportunities to generate customers.
results
+400%
Increase in Enrollment Volume
-47%
Decrease in Cost per Enrollment
+160%
Increase in Click Volume
”The service level Red Olive's team provides is top notch - proactive recommendations, candid conversation, and timely responses are so highly valued and appreciated.
AEP Energy
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Let’s Work Together
Let’s Work Together
Sarah , Justin , Zach , and all staff members are committed to success. Great communication.
Quick response time!
Sarah in particular is one of the most valuable talents in the world of digital marketing and works tirelessly to ensure customer satisfaction at every level.
Red Olive has made a hugely positive impact on our business!
We have worked with various SEO companies before, but Red Olive is first class. With them, we never feel like we're being left in the dark or given generic information. Their team consistently provides us with performance reports, fresh content, and innovative strategies to enhance our rankings, branding, and online presence. Special shout-out to Ashlyn, our Account Manager, who always goes the extra mile to ensure that we are satisfied. She's truly amazing, and we couldn't imagine working without her.
We also recently asked Red Olive to help improve our website and they designed and built us a new one from scratch. It's incredible! Without a doubt, they are the best partners we have ever had.
Our initial investment in 2011 to create a logo and website was more expensive than others we looked into, but the recommendations we received and the website examples we reviewed, SOLD US! Their reputation proceeded them then and continue to do so now. After working with them for all these years, we have never looked back! We still even pay a little extra for business cards, because our employees like them so much. Others who originally recommended Red Olive to us say the same thing.
I have been so happy with our website. Because our site was developed to be self-maintainable, we easily gained the value and then some from our initial investment. There have been some small maintenance items over time that have had to be assisted with us and it has cost us a little more lately than maybe a smaller individual contractor would charge. However, because technology is much more advanced since then, we are now going back to them for the next 10 years. Contracts with Red Olive set expectations clearly up front, which we appreciate. Red Olive truly set us both up to have successful partnership. I really mean it when I say, "Thank you so much for all that you have done for our organization – It has made a big difference in fulfilling our mission and for helping our clients. We look forward to our new upgraded website."







